Tom, Pat and the New Era team turned a disastrous backyard that was more swamp than yard into a paradise! We now have a unique and aesthetically pleasing yard that we love - it's even better than we'd hoped. Our house is in a new development that was not graded even close to how it should have been and we had so much standing water that our yard was not usable. Not to mention it was unsafe to walk across because you'd sink up to your knees and it smelled due to the standing water.
Another well-known landscaper also came in before NEE to try to solve the problem and they didn't fix it either. We met with Tom, who had a friendly, easy-going manner and talked about all sorts of options. He spent a lot of time with us, had great ideas that we hadn't thought of and most importantly balanced this with our budget.
There were some shifts in scheduling, but Tom was great about communicating with us and sticking to his commitments. Pat did the majority of the work in the yard, and he was amazing! He even worked with a bunch of other contractors and kept giving us great ideas to make the yard even better - it was like he was planning this for himself and he wanted it to be awesome. You knew Pat took pride in his work, as did Tom.
Tom was great to deal with if we had questions about the bill - didn't get defensive or any nonsense that we've unfortunately seen too often before. Super reasonable guys that did an amazing job. Can't say enough about how pleased we are, or how strongly we recommend this team. It is money VERY well spent!